A visit with my new Webster Village eye doctor

2 Sep

I could probably fill a small notebook with everything I love about living in the village. But no matter what’s on that list — music, shops, pubs, neighbors — one underlying theme ties them all together: people.

That fact was reinforced yesterday when I went for a long-overdue eye appointment.

We were in between optometrists when we moved to the village last year, so we decided to sign on with Webster Eye Care Associates. The office, at 81 East Main St., is about an 8-minute walk from my house. (I LOVE being able to walk to places!)

The place was bustling with activity, and much larger than it appears from outside. The staff members were friendly and efficient, and Dr. Hochreiter, who handled my exam, was very professional and thorough, and patiently answered all of my questions.

But I especially enjoyed my time with the big teddy-bear of a technician who helped me choose my new pair of frames and took the appropriate measurements. We laughed and joked throughout our entire visit. We even discovered at one point that we both used to live in small-town Owego, in the Southern Tier, and shared memories of our old hometown.

My new friend Mike Gustin and me

Only toward the very end of our time together (after learning that I was a new customer) did this very friendly and jovial gentleman introduce himself. All that time, I had been joking with Webster Eye Care co-owner Mike Gustin.

It’s not often that you can walk into a medical office for the first time and leave an hour later feeling like you’ve joined a family. That’s how the folks at Webster Eye Care Associates made me feel yesterday. That’s what small-town hospitality and neighborliness is all about.

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