Congratulations to Susan Tripp and SMT Mobile Notary, honored as the June 2026 Business of the Month by the Webster Chamber of Commerce.
Tripp founded SMT Mobile Notary in March, 2024 out of a desire to make notarization services easier and more accessible for individuals who might not be able to travel to a bank, attorney’s office or town clerk. By bringing professional notary services directly to the clients, Susan has built a business centered around convenience, reliability, flexibility, and compassionate customer care. Those services include document notarization, real estate closings, loan signings and more.
What Susan enjoys most about her work is the opportunity to meet new people and hear their stories. She likes to say, “every document has a story.” Some of those stories are joyful milestones, such as adoption paperwork or loan documents for first-time home buyers. Other times, her work takes her to hospitals or care facilities, where she helps individuals complete important documents during difficult moments of their lives. In every situation. Susan takes pride in helping provide peace of mind, and one less thing for her clients to worry about.
As a proud “solopreneur,” Susan operates the business independently and has quickly become known for going wherever her customers need her. That flexibility has led to some memorable experiences over the past two years. One of her favorite stories is when she was called to a Wayne County football field, where a coach urgently needed a certification notarized before practice could begin. Susan arrived with clipboard in hand, completed the notarization right on the field, and practice was able to continue.
“I feel incredibly lucky to do work that I genuinely love,” Susan said. “I get to help people during some of the most important moments in their lives — whether it’s buying a home, caring for family members, planning for the future, or handling difficult situations. Being trusted in these moments is something I never take lightly.”
Beyond her business services, Susan is deeply involved in the community. She serves on the board of directors for both the Webster Chamber of Commerce and the Ontario Chamber of Commerce and is an active member of the Webster Chamber’s events and Honors Committee. She volunteers with the Ontario Clothes Closet and Ontario Food Pantry, is a member of the Greater Rochester Area Partnership for the Elderly, and regularly donates her time and notary services to individuals in the community who are unable to afford them, including visits to hospitals, shelters and adult living communities.
The Webster Chamber of Commerce Events and Honors Committee presents a Business of the Month award to one of their member businesses at each of their monthly breakfast meetings. Less than 3% of the members are chosen annually.
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(posted 6/13/2026)
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